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Shipping & Returns

Shipping Policy

At Vita Shoppee, we are committed to delivering your order as quickly and efficiently as possible. Here’s what you can expect when it comes to shipping:

Processing Time:

  • All orders are processed within 1-2 business days (excluding weekends and holidays).

  • You will receive an email notification once your order has been shipped.

Shipping Rates & Delivery Estimates:

  • We offer standard shipping on all orders. Shipping charges for your order will be calculated and displayed at checkout.

  • Estimated delivery times vary based on your location. Typically, orders arrive within 3-7 business days after shipping.

Expedited Shipping:

  • Need your order sooner? We offer expedited shipping options for an additional fee, with delivery in 1-3 business days.

International Shipping:

  • We currently offer international shipping to select countries. Please note that international delivery times may vary based on location and customs regulations.

  • Customers are responsible for any customs fees or import taxes that may apply.

Order Tracking:

  • Once your order has shipped, you will receive a confirmation email with a tracking number to monitor your package’s journey.

Lost or Delayed Orders:

Questions:

Return & Exchange Policy

We want you to be completely satisfied with your purchase. If for any reason you are not, we are happy to offer a return or exchange, subject to the following conditions:

Returns:

  • You may return items within 30 days of receipt for a full refund, provided the items are unused, unworn, and in their original packaging.

  • To initiate a return, please contact us at [insert your email: pierreobusiness@gmail.com] with your order number and reason for return.

  • Return shipping costs are the responsibility of the customer unless the item is defective or the wrong item was sent.

Exchanges:

  • We offer free exchanges within 30 days of receipt for a different size, color, or product of equal value.

  • To request an exchange, please contact us at [insert your email: pierreobusiness@gmail.com] with your order number and exchange details.

Refunds:

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed within 5-7 business days and credited to your original method of payment.

Non-Returnable Items:

  • Certain items, such as [insert items like perishable goods, health/hygiene products, or customized orders], cannot be returned or exchanged.

  • Please check the product description for more details on non-returnable items.

If you have any questions or need assistance, feel free to contact us at pierreobusiness@gmail.com.

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